Privacy Policy
Last Updated on: 11/30/2009
This privacy statement covers the site http://shop.talkaboutsleep.com owned and operated by Core Products International, Inc . Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by the Better Business Bureau. By displaying the BBB Accredited Business trustmark, this web site has agreed to notify you of:
- What personally identifiable information of yours or third party personally identifiable information that is collected from you through the web site
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Talk About Sleep control
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you can contact our Operations Department by emailing sales@talkaboutsleep.com . We can also be reached at:
Talk About Sleep Online Store
808 Prospect Avenue
Osceola, WI 54020
Telephone (877) 475-3373
Fax (866) 835-6437
If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact the Better Business Bureau and they will then serve as a liaison with the Web site to resolve your concerns.
Information Collection and Use
TALK ABOUT SLEEP is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Talk About Sleep collects information from our users at several different points on our website.
Registration
To fully use this website, a user may complete the registration form. During registration a user is requested to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as gender), and unique identifiers (such as physical address) but encouraged so we can provide a more personalized experience on our site.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. Our website's cookies are not tied to any personally identifiable information.
Sharing
We will share aggregated demographic information with manufacturers to assist in the improvement of their products. This is not linked to any personal information that can identify any individual person.
In addition to the flagship website www.talkaboutsleep.com, we also provide our users with an online store at shop.talkaboutsleep.com. Our online store is hosted by CIT (Computer Integration Technologies, Inc.). CIT hosts the store pages, ordering system, and order data.
Service Providers
We use CIT to store pages, provide our ordering system, and to collect order information when you make an online purchase from our store. When you purchase a product from our online store, we will share your name, address, and payment information as necessary for our merchant payment processor and the delivery companies to fulfill your order.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Links
This web site contains links to other sites. Please be aware that the Talk About Sleep Online Store is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to our news alerts, we ask for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code or gender). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Coupon Code Requests
If a user elects to recieve a Coupon Code by using our automatic Coupon Code request form, we will automatically send a one-time email containing the coupon code information. Talk About Sleep Online store uses this information for the sole purpose of sending this one-time email. We do not store the email address in any database or use the email for any other purpose besides the communication of the coupon code request.
Security
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can email us at sales@talkaboutsleep.com
Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/ Updating Personal Information
If a user's personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can be done by sending an email to: sales@talkaboutsleep.com
Choice/Opt-out
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at sales@talkaboutsleep.com.
Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
Our Bulletin Boards & Chat Rooms (Support Groups)
Our Support Groups have a chat and bulletin board format that provides our visitors with the opportunity to interact with our online community. These areas are moderated by Talk About Sleep employees strictly to keep inappropriate messages from being posted and to facilitate conversation on sleep-related matters. You are offered the opportunity to include your email address or profile with your message but you are not obligated to do so.
Please keep in mind that whenever you voluntarily disclose personal information online - on message boards, through email, or in chat rooms - your information can be collected by and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot control the actions of any 3rd parties. We will not sell email addresses from our bulletin boards, chat registry or from any other Talk About Sleep file.
Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.
