Warranty Information
Core Products International, Inc.
All products manufactured by Core Products International are backed by a 100% Satisfaction Guarantee.
ResMed Products
ResMed's Machine and humidifier warranty extends 2 years from its original purchase date. In the event of a malfunctioning ResMed device contact (877) 475-3373 to communicate the problem to Talk About Sleep staff for basic troubleshooting. If the unit is under warranty it will be replaced with a new unit. If the unit is out of warranty or it is determined that the unit has been damaged by water or otherwise, a repair estimate will be given. The Customer then can choose to have the unit repaired or not. All freight charges in a warranty situation are the responsibility of the customer. The manufacturer's warranty does not cover misuse, physical damage to the unit or water damage.
ResMed Masks
ResMed extends a 90 day limited warranty on masks. Contact us for details.
Puritan Bennett Masks
Puritan Bennett masks are covered under a 30 day manufacturer's limited warranty. Contact us for details.
Philips Respironics Products
Respironics' machine and humidifier warranty extends 2 years from its original purchase date. In the event of a malfunctioning Respironics device, contact (877) 475-3373 to communicate the problem to Talk About Sleep staff for basic troubleshooting. If warranty situation exists, Respironics will replace the unit with a new or refurbished unit at their discretion. If the unit is out of warranty or it is determined that the unit has been damaged by water or otherwise, a repair estimate will be given. The Customer then can choose to have the unit repaired or not. All freight charges in a warranty situation are the responsibility of the customer. The manufacturer's warranty does not cover misuse, physical damage to the unit or water damage.
Respironics Masks
Respironics masks are covered under a 90 day manufacturer's limited warranty. Contact us for details.
Fisher & Paykel Products
Fisher & Paykel CPAP machines and humidifiers are covered under a 2 year manufacturer's warranty. In the event of a malfunctioning Fisher & Paykel device, contact (877) 475-3373 to communicate the problem to Talk About Sleep staff for basic troubleshooting. If the unit is under warranty it will be replaced with a new or recertified unit at the manufacturer's descretion. All freight charges in a warranty situation are the responsibility of the customer. The manufacturer's warranty does not cover misuse, physical damage to the unit or water damage.
Fisher & Paykel Masks
Fisher & Paykel masks are covered under a 90 day manufacturer's limited warranty on parts. Contact us for details.
SeQual Technologies
The Eclipse 2 and 3 Oxygen System is covered by a 3 year manufacturer's warranty. The manufacturer's warranty does not cover misuse, physical damage to the unit or water damage.
Apollo Health
The goLITE BLU and briteLITE 6 are covered under a manufacturer's 2 year limited warranty. Contact us for details.
PAPillows
Products are covered under the manufacturer's limited warranty; which guarantees that pillow products are free from defects in workmanship and materials. The warranty is applicable providing the products are used for the sole purpose intended, under normal conditions. Normal wear and tear resulting from natural aging of the product or damages caused by the purchaser are excluded from the warranty. The product will be repaired or replaced (at our option) without charge, exclusive of shipping cost, if the product is returned within 30 days of purchase. Proof of purchase is required. Pillow products are otherwise non-returnable for sanitary reasons. No refunds or exchanges.
Talk About Sleep will not accept any returned products unless prior authorization has been made by us. The customer is responsible for all shipping charges in a warranty situation. Click here for our return policy information.
